Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Welcome to Elite Fuego Pitching. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application and related services. We are committed to protecting your privacy in compliance with applicable laws and regulations, including the California Consumer Privacy Act (CCPA), the Children’s Online Privacy Protection Act (COPPA), and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

3. Use of Information

4. Third-Party Services

We integrate with the following third-party services:

5. User-Generated Content (UGC)

Users can upload training videos and send messages within the platform. We monitor and moderate content for compliance with our community guidelines. Content that is illegal, abusive, or violates our policies will be removed and may result in account suspension.

6. Data Sharing

We do not sell or rent personal information. We may share limited data with trusted third-party service providers who assist us in providing our services, under strict confidentiality agreements and solely for operational purposes.

7. Data Retention

We retain user data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Training data, subscriptions, and communications may be retained for up to 24 months unless otherwise requested by the user.

8. Data Security

We implement physical, technical, and organizational safeguards to protect your information. This includes encryption, secure access protocols, and monitoring for unauthorized activity. Despite our efforts, no system is completely secure.

9. International Data Transfers

Our application is hosted on Firebase (Google Cloud), which may store data on servers located outside your country of residence. By using the app, you consent to the transfer of your data to countries that may have different data protection standards than your own.

10. Children's Privacy

Users under the age of 13 must obtain parental or guardian consent before using the app. We do not knowingly collect personal information from children without such consent. Parents can review and request deletion of their child’s information at any time.

11. Your Rights

12. Account & Data Deletion

You may delete your account and request data removal by following the instructions provided at:

User Data Deletion Instructions

We will process your request within 7 business days, unless legal obligations require retention.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date and notify users via email or app notification if the changes are material.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: support@elitefuegopitching.com